At S2S Learning Solutions, we aim to provide high-quality educational resources and a supportive learning environment for all our students and exam aspirants. Our refund policy is designed to be clear and fair. Please review the following guidelines:
- Study Materials and Course Fees:
- We offer a 7-day satisfaction guarantee for all paid study materials, lecturer videos, and topic explanations. If you are not satisfied with your purchase, please contact our support team within 7 days for a full refund.
- Practice Quiz:
- For paid practice tests, refunds are available only if you request a refund within 2 days of purchase and have not accessed the materials. Accessing the practice tests will void your eligibility for a refund.
- Live Exam Contests:
- Registration fees for live exam contests are non-refundable, except in the case where the contest is cancelled by S2S Learning Solutions due to technical issues. In such cases, participants will receive a full refund.
- Contest Prize Money:
- Prize money awarded to top rankers in contests is non-refundable and will be provided as specified in the contest terms.
- How to Request a Refund:
- To initiate a refund, please contact our support team at [support@s2slearningsolutions.com](mailto:support@s2slearningsolutions.com) with your order details and reason for the refund request. We will process your request promptly.
- Processing Time:
- Refunds will be processed within 5-7 business days after approval.
By making a purchase with S2S Learning Solutions, you agree to abide by this refund policy. If you have any questions or need further clarification, please don’t hesitate to reach out.